Better customer follow-through

Keep your business moving. Keep your customers informed.

A new inquiry. An estimate awaiting a reply. A customer expecting an update. We help you keep track of the next step, so opportunities and customer questions get the attention they need.

We work with the tools and routines you already use, then set up a practical follow-up process that fits your business.

See the first step

Where follow-through matters

01
A new customer needs a reply.Make the next step clear.
02
An estimate is still awaiting a decision.Give the customer a way to ask questions.
03
A customer is expecting an update.Keep the follow-up visible.
04
See what needs attention.Keep inquiries, estimates, and updates on track.
What we do

Clear replies. Consistent follow-up.

From the first inquiry to the next service visit, good follow-through helps customers know what to expect. We start with your current process and check the tools you already have before recommending changes.

1. CHECKFind the gaps

We review a small sample of recent inquiries and estimates together, then identify where a reply or next step would help.

2. FIXPut the next step in place

We set up one agreed process: a reply, a reminder, or a clear task for the person who needs to call back. You approve what customers receive.

3. KEEP TRACKSee what happened

During your first 30 days, we check the process and give you weekly updates. You can see who heard back, who booked, and who still needs attention.

The first step

Tell us how a new customer reaches you.

Start with a free 15-minute conversation. We’ll discuss how you handle inquiries and estimates today. We explain whether a Customer Follow-Through Check would help. No customer records are needed for this first conversation.

If you choose the 30-day service, the check is included. Together, we review up to 10 recent inquiries or estimates and choose one follow-up process to improve.

We’re preparing to welcome our first customers. A contact option will appear here when enrollment opens.

Your first 30 days

A focused plan. A practical start.

We focus on one business location, one way customers contact you, and one follow-up process. We confirm that your tools can support the work before you commit.

  • Review up to 10 recent requests and explain what happened
  • Set up one customer reply and follow-up process
  • Walk you and your team through the process
  • Check the process and give you weekly updates for 30 days
  • Review the results together before you decide what comes next
Full first-month service price

$2,080 for the first 30 days

$1,490 for the check and setup, plus $590 for the first month of monitoring.

If extra software, calls, or text messages are needed, those provider charges are separate. We explain them before you decide.

Ongoing monitoring is optional, from $590 a month with an agreed scope. More work, locations, or contact methods are quoted separately. Bookings and revenue are not guaranteed.

See optional services
Optional help

Extend your follow-through.

These are extra follow-up processes you can add to your service. We give you a written price before you agree. If a task is already included in your starting service, we do not charge for it twice.

Follow up on estimates

Send an approved reminder to people who have not answered an estimate. Give them an easy way to ask a question or request a call.

Your team answers questions and agrees the price.

Check in after the job

Ask whether everything went well. Make sure concerns reach you, and offer every customer the same chance to leave honest feedback.

Your team handles concerns and any repair work.

Remind customers when service is due

Send an agreed reminder for a tune-up or other repeat service, using dates and customer details your business provides.

Your team confirms availability and appointments.

Each extra depends on your existing tools and approved customer messages. Software and message charges may apply. We agree the number of customers and amount of monitoring in your quote.

Optional quick estimate

How many requests may need attention?

Use your monthly inquiry volume and estimated reply rate to see how many requests may need attention. The numbers are a starting point, not proof of lost jobs.

Enter a percentage from 0 to 100.

This page does not send your numbers to us.

How does this fit our current process?

We start with how your business handles customers today. We review your existing tools, agree on the changes, and walk you through the process. If you already have a system in place, we look for gaps and features you could use more effectively.

What does the service cover?

Your business still gives estimates, handles emergencies, and decides which jobs to take. This service sets up and checks one follow-up process. Live phone answering and round-the-clock coverage are not included.

Is AI involved?

Some tools may use AI to help with routine replies or reminders. We tell you what is being used. You approve messages, and questions that need a person go to your business.

What if my follow-up already works?

We tell you. You may only need to use a feature you already pay for. We agree on a real problem and a practical plan before you buy the service.

Do I have to buy the extras?

No. Each extra is optional and priced separately. Start with the help you need.